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What is this policy?

This policy outlines how Elegant Hats for Hire uses and protects any information that you give when using this website and our hat hire services.  Our privacy policy is in line with legislation and covers how and why we use your personal information.

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What information do we collect?

Elegant Hat Hire may collect the following:

• Name: first name(s), last name, title

• Contact details: billing address, phone number(s), email address, delivery address

• Financial: bank account, payment card details

• Transaction: payments, hire details

• Other: personal information that you choose to share

 

How do we collect your data?

We collect your data through direct interactions with us via face-to-face appointment, phone calls, emails and visits to our website.

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How do we use your information?

We only use your personal information when legally permitted, including:

• Where needed to perform the contract between us

• Where it is necessary for our legitimate interests and your interest and fundamental rights do not override those interests

• Where we need to comply with legal or regulatory obligations

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We use the information collected for the following:

• To provide you with the hat hire services that we provide

• To record customer details, orders and dates

• To send service information about Elegant Hats for Hire and any orders you have arranged with us

• To send marketing information about Elegant Hats for Hire services and products

 

We do not store payment card information. Elegant Hats for Hire only accepts Paypal, iZettle and cash payments. Using these methods to process your payments mean that Elegant Hats for Hire do not hold any banking or payment card details.

 

How do we keep your information secure?

Elegant Hats for Hire is committed to keeping your information and personal details secure. We protect your information by only collecting necessary information and by having security measures in place to reduce the risk of loss, misuse, unauthorised access, and disclosure.

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We will not sell, distribute or share your personal information to third parties unless required to do so by law.

 

Will we send you marketing communications?

Elegant Hat Hire will only send you direct marketing elated to our own products and services by email if you have provided your consent. We will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. 

You have the right to withdraw your consent to receive marketing communications at any time by emailing hello@eleganthathire.com.

 

How do we use website stats and information?

We use web traffic statistics to identify which pages are visited. Statistics include, but are not limited to, date, time, browser, IP address, the website you came from to access our site. This information is  used to help improve the performance and usability of our website, and to see which hats and products are receiving the most interest, so that we can make more!

 

You can request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held, believe we hold incorrect or incomplete information or would like your personal information to be removed, please email hello@eleganthathire.com with PRIVACY AND DATA COMPLIANCE REQUEST as the subject.